SpinEmpire is committed to providing a safe, fair, and responsible gaming environment. We recognize that gambling carries financial and psychological risks for a minority of players. Our tools are built to enforce limits automatically — not advisory messages you can ignore.
Verified underage accounts receive a permanent ban. All associated balances are frozen pending investigation.
Gambling becomes a problem when it negatively affects your finances, relationships, or mental health. Consider seeking help if you notice:
If you recognize these signs in yourself or someone you know, please use the self-exclusion tools or contact a professional support organization listed in Section 9.
Duration Options
1 month · 3 months · 6 months · 1 year · Indefinite
How to Activate
Account Settings → Responsible Gaming → Self-Exclusion → Select duration → Confirm.
What Happens
Account locks immediately. Confirmation email within 24 hours. Remaining balance returned within 30 days.
Set voluntary caps to control how much you deposit. Limits take immediate effect. Reductions apply immediately; increases require a 24-hour cooling-off period before activation.
| Limit Type | Description | Where to Set |
|---|---|---|
| Daily | Maximum deposit per 24-hour period | Account Settings → Responsible Gaming |
| Weekly | Maximum deposit per 7-day rolling period | Account Settings → Responsible Gaming |
| Monthly | Maximum deposit per calendar month | Account Settings → Responsible Gaming |
Define a maximum amount you are prepared to lose per session, day, or week. When the limit is reached, your account pauses automatically. Session resumes after the designated period without manual action required from support.
A short mandatory break designed to help you reflect on gambling habits without committing to full self-exclusion.
Duration Options
1 day · 3 days · 5 days · 7 days
Process
Request via Account Settings → Responsible Gaming. Account locks immediately. Confirmation email sent. Manual login required to reactivate after period ends.
During Cool-Down
Your balance is preserved. No deposits or wagering possible. Existing withdrawals continue processing. No marketing emails during the period.
An automatic pop-up appears every 60 minutes of continuous play showing:
Players must acknowledge the reality check to continue. The prompt cannot be permanently dismissed. This feature is mandatory and cannot be disabled.
Betting Limits
Set per-spin minimum and maximum bet amounts. System enforces automatically — you cannot exceed your self-set limit even accidentally.
Session Time Limit
Optional automatic logout after a set number of minutes. Protects against extended unplanned play sessions.
Game History Export
Account → Game History → Export CSV. All bets, games, outcomes, and timestamps available for download for full transparency about your play patterns.
SpinEmpire is not a substitute for professional help. If you or someone you know has a gambling problem, please contact a qualified organization below.
Gamblers Anonymous
gamblersanonymous.org
Global support groups, 12-step program.
Gambling Therapy
gamblingtherapy.org
Free online support, live chat, forums.
All SpinEmpire support staff complete annual training covering:
Support staff are trained to identify risk indicators but are not qualified to diagnose gambling disorder. They refer players to professional services.
SpinEmpire's responsible gaming tools are built with four principles:
Simple
All tools are accessible in Account Settings → Responsible Gaming. No complex steps or phone calls required.
Immediate
Deposit limit reductions and self-exclusion take effect instantly. No waiting period, no customer service approval needed.
Reversible
Deposit limit increases and cool-down cancellations require a 24-hour waiting period. Self-exclusion requires the full period to expire.
Enforceable
All limits are system-enforced, not advisory. The platform blocks actions that exceed your chosen limits — no exceptions.
SpinEmpire reviews this Responsible Gaming Policy annually and updates it to reflect new research, regulatory guidance, and player feedback. Material changes are communicated via registered email addresses at least 30 days before taking effect.
Last Update: May 2026 | Operated by: GBL Solutions N.V. | Licensed by: Curacao eGaming Authority | License: OGL/2024/589/0556 | Support: 24/7 live chat
